| 1. What is papeleria la comuna? |
| Is a company founded in Ibague, Colombia in 1981, our main sales are identified under the categories of office and school supplies as well as arts and hobbies tools. |
last updated - 2011-05-17 16:41:42 |
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| 2. ¿Is your store safe? |
| Our web site is protected with a SSL certificated with a 253 bits encryting, ensuring that you information won´t be seen by any other person on the web. |
last updated - 2011-08-06 13:55:38 |
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| 3. ¿What payment methods you have available? |
1. Credit card: No extra charges
2. Debit card: PAGOSONLINE system, may have extra charges due to operator policies.
3. Bank transfer or deposit: different banks.
4. Cash in store
5. Drop off payment (exclusive for Ibague). |
last updated - 2011-08-06 13:56:14 |
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| 4. ¿What is PAGOSONLINE? |
pagosonline is a third party security place to do your transactions due to their security certificates SSL (Secure Sockets Layer) form VeriSign (www.verisign.com) and Certicamara (www.certicamara.com).
pagosonline plataform is also certified by McAfee SECURE (http://www.mcafeesecure.com) known before as HackerSafe). |
last updated - 2011-08-06 13:56:35 |
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| 5. ¿What is your delivery time? |
| Our delivery time, according to the destination could be from 1 to 5 days, our average time is 2 días. The delivery time start after receiving the payment by any of our methods. |
last updated - 2011-08-06 13:56:42 |
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| 6. ¿Prices? |
| All our prices are TAX included so not extra charges will be apply. |
last updated - 2011-08-06 13:56:48 |
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| 7. ¿Do I have any extra charges? |
Right now there is an extra 5000COL pesos for any purchase lower than 30.000COL pesos. In any other case there won´t any extra charges.
From August 1st, there won´t be any extra charge for any purchase made with credit card. |
last updated - 2011-08-06 13:56:55 |
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| 8. ¿Do you have discounts? |
Yes we have different discount systems available in our virtual store those are:
1. Sales.
2. Online exclusive.
3. Discount cupons.
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last updated - 2011-08-06 13:57:10 |
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| 9. How can i get a cupon? |
| * Cupons are available through mail to our store registred customers or in our FACEBOOK page. Every cupon has its own restrictions and conditions. |
last updated - 2011-08-06 13:58:51 |
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