At PAPELERÍA LA COMUNA (PATIÑO Y CIA SAS), with NIT 900.241.288-2, we use cookies and similar technologies on our website papelerialacomuna.com to enhance your experience, ensure proper functionality of the online store, and analyze platform usage.
This policy explains what cookies are, the types we use, their purpose, and how you can manage them, in compliance with Law 1581 of 2012, Decree 1377 of 2013, and guidelines from the Superintendence of Industry and Commerce (SIC).
1. What are cookies?
Cookies are small text files downloaded to your device (computer, phone, tablet) when you visit a website. They help remember your preferences, keep your session active, and collect anonymous browsing data.
2. Types of cookies we use
| Type | Purpose | Duration | Examples |
|---|---|---|---|
| Essential Cookies | Required for core site functionality (cart, login, checkout). | Session or persistent (up to 1 year) | PHPSESSID, PrestaShop-*, prestashop_cart |
| Performance Cookies | Analyze how you use the site (page views, time spent) to improve user experience. Anonymous data only. | Persistent (up to 2 years) | _ga, _gid, _gat (Google Analytics) |
| Functionality Cookies | Remember your preferences (language, currency, search filters). | Persistent (up to 1 year) | language, currency, viewed_products |
| Marketing Cookies | Personalize ads on social media or Google. Only with your consent. | Persistent (up to 1 year) | _fbp, _gcl_au, fr (Meta Pixel, Google Ads) |
3. Who uses these cookies?
- First-party: Cookies set by Papelería La Comuna (PrestaShop).
- Third-party:
- Google LLC (Analytics, Ads) – Google Privacy Policy
- Meta Platforms, Inc. (Facebook Pixel) – Meta Privacy Policy
4. How to manage cookies?
Upon entering our website
A consent banner appears where you can:
- Accept all
- Reject non-essential
- Customize preferences (essential cookies always active)
In your browser
You can block, delete, or configure cookies at any time:
- Chrome: Settings → Privacy and security → Cookies
- Firefox: Options → Privacy → Cookies
- Safari: Preferences → Privacy
- Edge: Settings → Privacy → Cookies
Note: Disabling essential cookies may affect cart and checkout functionality.
5. Legal basis
- Essential cookies: Legitimate interest (Art. 6.1.f GDPR equivalent in Colombia).
- Other cookies: Express consent (Art. 7 Law 1581).
6. Updates to this policy
We may update this policy due to changes in the website or regulations. The current version is published on this page with the update date.
Last updated: November 13, 2025
7. Questions?
Contact us:
- Email: servicioalcliente@papelerialacomuna.com
- WhatsApp: +57 322 720 6465
- In-person: Carrera 5 No 13-18, Ibagué
Papelería La Comuna: Browse with confidence — we protect your privacy.